I moved out of that house a month ago. Why am I responsible for the bill?

When a member is preparing to move out of a location where they are responsible for the electric service, the member must contact KEA in advance and schedule a date to disconnect the electric service at that location. KEA has no way of knowing when a member is moving unless they call or stop by to tell us.

Please note: until a member formally signs out with KEA, they remain responsible for the electric bill.