Why do I have to come to KEA’s office and sign paperwork in order to transfer, disconnect or sign up for electricity?

In order to avoid misunderstandings about exactly what a member wishes to have done, it is important members come into the office personally to make job requests. This way, KEA has a copy of the request with a signature, and any applicable fees can be collected. We understand that time is valuable for both the member and for our linemen, so we want to minimize the risk of any wasted time